Kennedy Kinyua Wanjohi
Professional Summary
Program Manager with 8+ years of experience across FinTech, EdTech, and digital ecosystems, currently exploring Ethical AI and Tech Governance. Specializing in building and scaling operations, partnerships, and multi-stakeholder programs, driving innovation in educational technology and alternative learning pathways with a focus on inclusive digital solutions for underserved communities.
Key Performance Indicators
Professional Experience
Skills Lab Partnership & Project Manager
(1 yr 7 mos)
- Program Design & Strategy
- Curriculum & Content Development Oversight
- Stakeholder & Partnership Management
- Program Operations, Reporting, Monitoring & Impact Evaluation
Partnership Project Manager - Global Projects
(1 yr)
Handpicked to champion SAP's global partnership expansion in the Philippines, Nigeria, South Africa, & Kenya, driving impact across diverse countries globally.
- Led and delivered education programs focused on systemic inequalities, resulting in a 60% increase in community engagement and 500 new participants in marginalized African countries.
- Oversaw annual program budgets exceeding $500K with full P&L responsibility, achieving a 15% improvement in cost efficiency while maintaining 99% compliance rates across 20+ active partnerships.
- Instituted evaluation frameworks and market assessment processes to ensure 100% adherence to donor governance requirements, resulting in a 30% improvement in partnership outcomes.
- Operated in a fast-paced, resource-constrained environment requiring rapid pivoting and innovative solution development to meet evolving market demands and user needs.
Head of Alternative Learning Pathways
(2 yrs)
- Advocated for youth development priorities at regional education forums, securing policy support for alternative learning pathways serving marginalized communities.
- Influenced donor strategy development through evidence-based advocacy, securing $500K+ in recurring partnerships supporting gender-inclusive programming.
- Pioneered comprehensive user journey mapping and requirement documentation, resulting in an 85% increase in program referrals through improved user experience.
- Steered product roadmap for gamified learning modules and interactive platforms, collaborating with engineering teams to deliver technical specifications.
Product Manager
(1 yr 10 mos)
- Managed a portfolio of enterprise clients, ensuring strong relationships, ongoing product adoption, and long-term satisfaction. This involved collaborating with community stakeholders to ensure the app met their needs and reflected their priorities, resulting in a 35% reduction in launch cycle time.
- Spearheaded customer onboarding for app launches, coordinating cross-team migration tasks (engineering, QA, and marketing) and providing hands-on training to 50+ client-facing representatives, resulting in a 95% adoption rate post-launch.
- Drove 95% app adoption within 6 months by orchestrating phased incentives, on-device education, and agency-assisted onboarding; reached 120k MAU and USD 14M monthly TPV.
- Resolved priority support tickets (login issues, feature misconfiguration) by collaborating with QA and support teams through Zendesk—maintaining a 4.9/5 CSAT rating and clearing 90% of tickets within the first 24 hours.
Notable Projects
SAP Educate To Employ
Youth unemployment remains disproportionately high, especially among underserved communities. There was a need for structured programs that bridge the gap between education and employable skills in a...
- Successfully launched the pilot program, providing a structured educational-to-employment pathway for underserved youth.
- Strengthened public-private collaboration across multiple stakeholders.
- Created a replicable model that addresses skill gaps and reduces unemployment risk in the target demographic.
Google For Africa: Grow with Google Professional Certificates
Across Africa, young professionals often lack access to high-quality digital skills training, limiting their career opportunities in the technology sector. There was a need to provide structured, scal...
- Successfully supported 2,000 young learners in accessing professional digital skills training.
- Improved participants' readiness for tech careers, contributing to career acceleration and employability.
- Strengthened Umuzi's African Coding Network (ACN) initiative and its reputation as a leading pan-African digital skills hub.
FinTech & Gaming Products: Quiqone, Xprizo, BetBeto & CWINZ
Emerging FinTech and gaming markets in East Africa and Europe lacked integrated digital platforms for seamless payments and engaging, compliant gaming experiences. Lead the development and market laun...
- Successfully launched Quiqone, improving transaction efficiency and adoption.
- Deployed BetBeto and CWINZ in multiple markets, achieving strong engagement and revenue growth.
- Streamlined product development processes and enhanced cross-functional collaboration.