Senior Program & Partnerships Manager | FinTech & EdTech | Building Scalable Products & Digital Ecosystems

I am a Program Manager with 8+ years of experience across FinTech, EdTech, and digital ecosystems, currently exploring Ethical AI and Tech Governance in these sectors. I specialize in building and scaling operations, partnerships, and multi-stakeholder programs, and I drive innovation in educational technology and alternative learning pathways with a focus on inclusive digital solutions for underserved communities. I'm adept at negotiating commercial agreements, structuring SLAs, managing C-level relationships, and enabling revenue growth through cross-border integrations and go-to-market strategies. With strong product instincts, I have led MVP launches, product discovery, Agile delivery, and the translation of customer needs into scalable digital solutions that align with clear business goals.

Proven Impact

Turning Strategy Into Measurable Outcomes

Key performance indicators from partnership management, program operations, and educational technology initiatives—demonstrating consistent delivery excellence and stakeholder satisfaction across multi-stakeholder environments.

90%
Joint Program Success Rate

Successfully delivered collaborative programs with partners and stakeholders

100%
SLA Compliance

Consistent adherence to service level agreements and commitments

90%
Partner Retention Rate

Long-term partnership sustainability through strategic relationship management

8/10
Partner Satisfaction NPS

Net Promoter Score reflecting strong partner relationships and outcomes

90%
Resource Utilization

Optimal allocation and efficiency in program resource management

85%
Program Completion Rate

High success rate in delivering programs to full completion

75%
Learner Engagement Rate

Active participation and involvement in educational technology initiatives

75%
Platform Adoption Rate

Successful user onboarding and platform utilization across digital solutions

12 weeks
Average Time To Launch

Efficient go-to-market execution from concept to market deployment

8/10
Learner Satisfaction NPS

High learner satisfaction scores reflecting quality educational outcomes

Data points represent aggregate outcomes across multiple roles, products, and markets (2016–2025)

Case Studies

Selected Execution Snapshots

Real outcomes from fintech, iGaming, and enablement platforms—demonstrating how strategic compression, governance discipline, and retention architecture drive measurable business impact.

Betbeto – Multi‑Region iGaming Launch

Led cross-platform releases reaching 1M MAU with 95% adoption through strategic execution.

120K MAU 3+ markets $14M monthly TPV

Product Strategy • RegOps • Lifecycle Design

Fintech Wallet – Borderless Payment Platform

Drove rapid wallet adoption achieving significant transaction volume with reduced time-to-market.

$14M monthly TPV 95% adoption 35% faster launch

Fintech • Payment Systems • Go‑To‑Market

SAP Educate to Employ – Youth Enablement

Led global partnership programs with measurable engagement and onboarding improvements.

$500K+ budget 2000+ learners 80% conversion lift

Partnership Management • Learning Systems • Operations

How I Help Teams Accelerate

Operator mindset + product rigor: I sit at the intersection of strategy articulation and disciplined delivery—bridging pitch decks, engineering constraints & growth loops.

Strategic Product & Growth Diagnostics

Strategy Sprints

Rapid clarity for teams stuck between vision decks and delivery fatigue. I map funnels, surface friction, and re‑sequence bets for compounding traction.

  • • Performance & retention audit
  • • Persona & journey calibration
  • • North Star + ladder metrics
  • • Tracking / analytics framework
  • • Experiment backlogs reboot

Example: 1–2 days / week for 4–8 weeks

Fractional Product / Program Leadership

Embedded Execution

Hands-on leadership without a full‑time headcount. I own prioritization, delivery rituals, risk surfacing & stakeholder narrative so teams ship on time.

  • • Backlog & roadmap ownership
  • • Cross‑functional ceremony design
  • • Release governance & risk matrix
  • • Ops & delivery analytics cadence
  • • Team enablement & hiring assist

Example: 12‑week renewable retainer

iGaming & Fintech Market Entry Kits

Regulated Launch

De‑risk multi‑jurisdiction rollout: compliance sequencing, payments orchestration, retention loops & localized onboarding funnels.

  • • Reg/licence readiness matrix
  • • Payment & KYC vendor strategy
  • • Lifecycle & CRM playbooks
  • • Retention & rewards mechanics
  • • Expansion OKRs & phasing

Example: Fixed‑scope package